This course is cancelled!

Welcome to Advanced Qualitative Methods for User and Consumer Research


This course will outline theory and practice of qualitative research. The entire course will have a very applied approach towards qualitative studies. A variety of methodological approaches will be introduced and a special focus will be within

  • How to implement validity and reliability in qualitative studies
  • How to implement Mixed Methods
  • How to analyze and visualize qualitative data

Further, there will be outlined new methods/ approaches within qualitative studies; including very specific tools and methods for conceptualizing the design, data collection, data analysis and reporting.


Course content:
The course will present new methods and the underlying theories such as a general understanding of interviews, ethnographic methods, probes, customer journey, interactive sessions, card sorting, projective techniques, ethical considerations, data analysis with use of software. Further, there will be structured elements for improving validity and reliability within qualitative studies. The participants will work with own cases during the PhD course, and will use relevant qualitative research methods. The practical approach will be included by some hands-on interviews/ observations, and data analysis.


Lectures with presentation of different methodological overviews (50%). Participant presentations with added theoretical and practical discussions (25%). Workshop where participants will work in groups e.g. with using observational methods. The groups set-up own theoretical focus (25 %).


The examination consists of three parts: 

1. Participation all three days

2. Individual paper by e-mail to AFTER the course. Maximum pages: 8. Free format, no template. More information given at the course start. You can choose not to hand-in the paper, and still pass, but then 3 ECTS is given. 

3. Presentations linked to your current PhD project. The presentation must somehow have a focus within qualitative/ mixed methods research. The focus can be within empirical data, ethical issues, and theoretical or even more abstract methodological questions. The duration of the presentation must NOT exceed 10 minutes. There will be 20 minutes for discussion. Your presentation should include a specific question/ problem you would like for discussion/advice.  

The exam ends with pass or no-pass.


Mandatory reading:

A: Bjørner, T. ed. (2015). Qualitative Methods for Consumer Research: The Value of the Qualitative Approach in Theory and Practice. Copenhagen: Hans Reitzels Forlag. Pp. 11-112.

B: Bjørner, T., Korsgaard, D., Reinbach, H. C., & Perez-Cueto, F. J. (2018). A contextual identification of home-living older adults' positive mealtime practices: A honeycomb model as a framework for joyful aging and the importance of social factors. Appetite129, 125-34.

C: MacPhail, C., Khoza, N., Abler, L., & Ranganathan, M. (2016). Process guidelines for establishing Intercoder Reliability in qualitative studies. Qualitative Research16(2), 198-212.


Organizer: Thomas Bjørner, Associate Professor, Department of Architecture, Design and Media Technology, e-mail:

Lecturers: Thomas Bjørner (Assoc. Professor, Dept. of Architecture and Media Technology, AAU CPH), Bent Egberg Mikkelsen (Professor, Dept. of Culture and Learning, AAU CPH) and Lene Heiselberg (Assistant Professor, Department of Journalism, SDU)

ECTS: 4 (with paper), 3 (without paper).

Time: 10-12 November 2020

Place: A.C. Meyersvænge 15, room ACM15 2.1.005 (ask in the reception how to find it, if in doubt)

Zip code:

Copenhagen SV

Number of seats: 18

Deadline: 20 October 2020

Important information concerning PhD courses: We have over some time experienced problems with no-show for both project and general courses. It has now reached a point where we are forced to take action. Therefore, the Doctoral School has decided to introduce a no-show fee of DKK 3,000 for each course where the student does not show up. Cancellations are accepted no later than 2 weeks before start of the course. Registered illness is of course an acceptable reason for not showing up on those days. Furthermore, all courses open for registration approximately four months before start. This can hopefully also provide new students a chance to register for courses during the year. We look forward to your registrations.